Syllabus

MOT 110—Medical Office Administration
Credit Hours 4 post-secondary
Duration of Course 60 hours

Course Resources
Administrative Procedures for Medical Assisting, 2nd or 3rd Edtion, Barbara Ramutkowski, RN, BSN; Kathryn A. Booth, RN, MS; Donna Jeanne Pugh, RN, BSN; Sharion K. Thompson, BS, AAB, RMA, CPT; and Leesa G. Whicker, BA, CMA, McGraw Hill Higher Education, 2009
Student CD-ROM (provided with textbook)
Internet Resource Center, www.mhhe.com/medicalassisting3
www.ptcmot110.wikispaces.com
aps.learning.net MOT 110 course
USB flash drive or other storage medium

Course Description:
This course introduces the administrative duties specifically used in medical offices.

Course Outline:
1. PROFESSIONAL AND CAREER RESPONSIBILITIES
a. Career Opportunities
b. Medical Practice Settings
c. Legal and Ethical Responsibilities
2. INTERPERSONAL COMMUNICATIONS
a. Front Office Requirements
b. Telephone Procedures
c. Appointment Scheduling
3. RECORDS MANAGEMENT
a. Patient’s Medical Records
b. Drug and Prescription Records
c. Filing Procedures
4. ADMINSTRATIVE RESPONSIBILITIES
a. Office Maintenance and Management
b. Written and Transcribed Correspondence
c. Processing Mail and Telecommunications

Grading:

Grading Scale for Assignments and Projects ADV = Advanced P = Proficient PP = Partially Proficient U = Unsatisfactory M = Missing

Grading Scale for Quizzes and Exams 93 - 100 = A 82 - 92 = B 71 - 81 = C 60 - 70 = D 0 - 61 = F

Formative Assessments:
· Book Assignments
· Worksheets
· CD Lessons
· Quizzes
Summative Assessments:
· Section Exams
· Application Activities

A letter grade of “C” or higher must be earned to have course applied to program certificate.