Syllabus

MOT 110—Medical Office Administration **Credit Hours 4 post-secondary ** **Duration of Course 60 hours **

**__Course Resources __** //Administrative Procedures for Medical Assisting, 2nd or 3rd Edtion, Barbara Ramutkowski, RN, BSN; Kathryn A. Booth, RN, MS; Donna Jeanne Pugh, RN, BSN; Sharion K. Thompson, BS, AAB, RMA, CPT; and Leesa G. Whicker, BA, CMA, McGraw Hill Higher Education, 2009 // Student CD-ROM (provided with textbook) Internet Resource Center, [|www.mhhe.com/medicalassisting3] [|www.ptcmot110.wikispaces.com] __ aps.learning.net __ MOT 110 course USB flash drive or other storage medium

**__Course Description __****: ** <span style="font-family: 'Calibri','sans-serif'; letter-spacing: -0.15pt; margin: 0in 0in 0pt; tabstops: -.5in 0in .5in 1.0in 1.5in 2.0in 2.5in 3.0in 3.5in 4.0in 4.5in 5.0in 5.5in 409.5pt 6.0in 6.5in 7.0in 7.5in 8.0in;">This course introduces the administrative duties specifically used in medical offices.

<span style="margin: 0in 0in 0pt; tabstops: -.5in 0in .5in 1.0in 1.5in 2.0in 2.5in 3.0in 3.5in 4.0in 4.5in 5.0in 5.5in 409.5pt 6.0in 6.5in 7.0in 7.5in 8.0in;">**__<span style="font-family: 'Calibri','sans-serif'; letter-spacing: -0.15pt;">Course Outline __****<span style="font-family: 'Calibri','sans-serif'; letter-spacing: -0.15pt;">: ** <span style="font-family: 'Calibri','sans-serif'; letter-spacing: -0.15pt; margin: 0in 0in 0pt 27.35pt; tabstops: -.5in 0in 27.0pt .5in 1.0in 1.5in 2.0in 2.5in 3.0in 3.5in 4.0in 4.5in 5.0in 5.5in 409.5pt 6.0in 6.5in 7.0in 7.5in 8.0in; text-indent: -27.35pt;">1. PROFESSIONAL AND CAREER RESPONSIBILITIES <span style="font-family: 'Calibri','sans-serif'; letter-spacing: -0.15pt; margin: 0in 0in 0pt 45.35pt; tabstops: -.5in 0in 40.5pt list 45.35pt left 1.0in 1.5in 2.0in 2.5in 3.0in 3.5in 4.0in 4.5in 5.0in 5.5in 409.5pt 6.0in 6.5in 7.0in 7.5in 8.0in; text-indent: -0.25in;">a. Career Opportunities <span style="font-family: 'Calibri','sans-serif'; letter-spacing: -0.15pt; margin: 0in 0in 0pt 45.35pt; tabstops: -.5in 0in 40.5pt list 45.35pt left 1.0in 1.5in 2.0in 2.5in 3.0in 3.5in 4.0in 4.5in 5.0in 5.5in 409.5pt 6.0in 6.5in 7.0in 7.5in 8.0in; text-indent: -0.25in;">b. Medical Practice Settings <span style="font-family: 'Calibri','sans-serif'; letter-spacing: -0.15pt; margin: 0in 0in 0pt 45.35pt; tabstops: -.5in 0in 40.5pt list 45.35pt left 1.0in 1.5in 2.0in 2.5in 3.0in 3.5in 4.0in 4.5in 5.0in 5.5in 409.5pt 6.0in 6.5in 7.0in 7.5in 8.0in; text-indent: -0.25in;">c. Legal and Ethical Responsibilities <span style="font-family: 'Calibri','sans-serif'; letter-spacing: -0.15pt; margin: 0in 0in 0pt 27.35pt; tabstops: -.5in 0in 27.0pt 1.0in 1.5in 2.0in 2.5in 3.0in 3.5in 4.0in 4.5in 5.0in 5.5in 409.5pt 6.0in 6.5in 7.0in 7.5in 8.0in; text-indent: -27.35pt;">2. INTERPERSONAL COMMUNICATIONS <span style="font-family: 'Calibri','sans-serif'; letter-spacing: -0.15pt; margin: 0in 0in 0pt 45.35pt; tabstops: -.5in 0in 40.5pt list 45.35pt left 1.0in 1.5in 2.0in 2.5in 3.0in 3.5in 4.0in 4.5in 5.0in 5.5in 409.5pt 6.0in 6.5in 7.0in 7.5in 8.0in; text-indent: -0.25in;">a. Front Office Requirements <span style="font-family: 'Calibri','sans-serif'; letter-spacing: -0.15pt; margin: 0in 0in 0pt 45.35pt; tabstops: -.5in 0in 40.5pt list 45.35pt left 1.0in 1.5in 2.0in 2.5in 3.0in 3.5in 4.0in 4.5in 5.0in 5.5in 409.5pt 6.0in 6.5in 7.0in 7.5in 8.0in; text-indent: -0.25in;">b. Telephone Procedures <span style="font-family: 'Calibri','sans-serif'; letter-spacing: -0.15pt; margin: 0in 0in 0pt 45.35pt; tabstops: -.5in 0in 40.5pt list 45.35pt left 1.0in 1.5in 2.0in 2.5in 3.0in 3.5in 4.0in 4.5in 5.0in 5.5in 409.5pt 6.0in 6.5in 7.0in 7.5in 8.0in; text-indent: -0.25in;">c. Appointment Scheduling <span style="font-family: 'Calibri','sans-serif'; letter-spacing: -0.15pt; margin: 0in 0in 0pt 27.35pt; tabstops: -.5in 0in 27.0pt 40.5pt 1.0in 1.5in 2.0in 2.5in 3.0in 3.5in 4.0in 4.5in 5.0in 5.5in 409.5pt 6.0in 6.5in 7.0in 7.5in 8.0in; text-indent: -27.35pt;">3. RECORDS MANAGEMENT <span style="font-family: 'Calibri','sans-serif'; letter-spacing: -0.15pt; margin: 0in 0in 0pt 45.35pt; tabstops: -.5in 0in 40.5pt list 45.35pt left 1.0in 1.5in 2.0in 2.5in 3.0in 3.5in 4.0in 4.5in 5.0in 5.5in 409.5pt 6.0in 6.5in 7.0in 7.5in 8.0in; text-indent: -0.25in;">a. Patient’s Medical Records <span style="font-family: 'Calibri','sans-serif'; letter-spacing: -0.15pt; margin: 0in 0in 0pt 45.35pt; tabstops: -.5in 0in 40.5pt list 45.35pt left 1.0in 1.5in 2.0in 2.5in 3.0in 3.5in 4.0in 4.5in 5.0in 5.5in 409.5pt 6.0in 6.5in 7.0in 7.5in 8.0in; text-indent: -0.25in;">b. Drug and Prescription Records <span style="font-family: 'Calibri','sans-serif'; letter-spacing: -0.15pt; margin: 0in 0in 0pt 45.35pt; tabstops: -.5in 0in 40.5pt list 45.35pt left 1.0in 1.5in 2.0in 2.5in 3.0in 3.5in 4.0in 4.5in 5.0in 5.5in 409.5pt 6.0in 6.5in 7.0in 7.5in 8.0in; text-indent: -0.25in;">c. Filing Procedures <span style="font-family: 'Calibri','sans-serif'; letter-spacing: -0.15pt; margin: 0in 0in 0pt 27.35pt; tabstops: -.5in 0in 27.0pt 1.0in 1.5in 2.0in 2.5in 3.0in 3.5in 4.0in 4.5in 5.0in 5.5in 409.5pt 6.0in 6.5in 7.0in 7.5in 8.0in; text-indent: -27.35pt;">4. ADMINSTRATIVE RESPONSIBILITIES <span style="font-family: 'Calibri','sans-serif'; letter-spacing: -0.15pt; margin: 0in 0in 0pt 45.35pt; tabstops: -.5in 0in 40.5pt list 45.35pt left 1.0in 1.5in 2.0in 2.5in 3.0in 3.5in 4.0in 4.5in 5.0in 5.5in 409.5pt 6.0in 6.5in 7.0in 7.5in 8.0in; text-indent: -0.25in;">a. Office Maintenance and Management <span style="font-family: 'Calibri','sans-serif'; letter-spacing: -0.15pt; margin: 0in 0in 0pt 45.35pt; tabstops: -.5in 0in 40.5pt list 45.35pt left 1.0in 1.5in 2.0in 2.5in 3.0in 3.5in 4.0in 4.5in 5.0in 5.5in 409.5pt 6.0in 6.5in 7.0in 7.5in 8.0in; text-indent: -0.25in;">b. Written and Transcribed Correspondence <span style="font-family: 'Calibri','sans-serif'; letter-spacing: -0.15pt; margin: 0in 0in 0pt 45.35pt; tabstops: -.5in 0in 40.5pt list 45.35pt left 1.0in 1.5in 2.0in 2.5in 3.0in 3.5in 4.0in 4.5in 5.0in 5.5in 409.5pt 6.0in 6.5in 7.0in 7.5in 8.0in; text-indent: -0.25in;">c. Processing Mail and Telecommunications

<span style="margin: 0in 0in 0pt; tabstops: -.5in 0in .5in 1.0in 1.5in 2.0in 2.5in 3.0in 3.5in 4.0in 4.5in 5.0in 5.5in 409.5pt 6.0in 6.5in 7.0in 7.5in 8.0in;">**__<span style="font-family: 'Calibri','sans-serif'; letter-spacing: -0.15pt;">Grading: __**

<span style="font-family: 'Calibri','sans-serif'; letter-spacing: -0.15pt;">ADV = Advanced <span style="margin: 0in 0in 0pt; tabstops: -.5in 1.0in 1.5in 2.0in 2.5in 3.0in 3.5in 4.0in 4.5in 5.0in 5.5in 409.5pt 6.0in 6.5in 7.0in 7.5in 8.0in;"><span style="font-family: 'Calibri','sans-serif'; letter-spacing: -0.15pt;">P = Proficient PP = Partially Proficient U = Unsatisfactory M = Missing  ||
 * <span style="display: block; padding-bottom: 4.35pt; padding-left: 7.95pt; padding-right: 7.95pt; padding-top: 4.35pt;"><span style="margin: 0in 0in 0pt; tabstops: -.5in 0in .5in 1.0in 1.5in 2.0in 2.5in 3.0in 3.5in 4.0in 4.5in 5.0in 5.5in 409.5pt 6.0in 6.5in 7.0in 7.5in 8.0in;">**__<span style="font-family: 'Calibri','sans-serif'; letter-spacing: -0.15pt;">Grading Scale for __**
 * __<span style="font-family: 'Calibri','sans-serif'; letter-spacing: -0.15pt;">Assignments and Projects __**

<span style="font-family: 'Calibri','sans-serif'; letter-spacing: -0.15pt;">93 - 100 = A <span style="margin: 0in 0in 0pt; tabstops: -.5in 1.0in 1.5in 2.0in 2.5in 3.0in 3.5in 4.0in 4.5in 5.0in 5.5in 409.5pt 6.0in 6.5in 7.0in 7.5in 8.0in;"><span style="font-family: 'Calibri','sans-serif'; letter-spacing: -0.15pt;">82 - 92 = B 71 - 81 = C 60 - 70 = D 0 - 61 = F   || <span style="font-family: 'Calibri','sans-serif';">Formative Assessments: · <span style="font-family: 'Calibri','sans-serif';">Book Assignments · <span style="font-family: 'Calibri','sans-serif';">Worksheets · <span style="font-family: 'Calibri','sans-serif';">CD Lessons · <span style="font-family: 'Calibri','sans-serif';">Quizzes <span style="font-family: 'Calibri','sans-serif'; margin: 0in 0in 0pt; tab-stops: .5in right 292.5pt; tabstops: .5in right 292.5pt;">Summative Assessments: · <span style="font-family: 'Calibri','sans-serif';">Section Exams · <span style="font-family: 'Calibri','sans-serif';">Application Activities
 * <span style="display: block; padding-bottom: 4.35pt; padding-left: 7.95pt; padding-right: 7.95pt; padding-top: 4.35pt;"><span style="margin: 0in 0in 0pt; tabstops: -.5in 0in .5in 1.0in 1.5in 2.0in 2.5in 3.0in 3.5in 4.0in 4.5in 5.0in 5.5in 409.5pt 6.0in 6.5in 7.0in 7.5in 8.0in;">**__<span style="font-family: 'Calibri','sans-serif'; letter-spacing: -0.15pt;">Grading Scale for __**
 * __<span style="font-family: 'Calibri','sans-serif'; letter-spacing: -0.15pt;">Quizzes and Exams __**


 * <span style="display: block; padding-bottom: 3.6pt; padding-left: 7.2pt; padding-right: 7.2pt; padding-top: 3.6pt;"><span style="display: block; margin: 0in 0in 0pt; tabstops: -.5in 1.0in 1.5in 2.0in 2.5in 3.0in 3.5in 4.0in 4.5in 5.0in 5.5in 409.5pt 6.0in 6.5in 7.0in 7.5in 8.0in; text-align: center;">**<span style="font-family: 'Calibri','sans-serif'; letter-spacing: -0.15pt;">A letter grade of “C” or higher must be earned to have course applied to program certificate. ** ||